You’re confronted with a barrage of phone calls coming through on your telephone. They’re showing up as 800 numbers or the name of that debt collector who has demanded money in the past. The anxiety becomes too much and it seems far less stressful to just let the calls go to voicemail. Why should I answer phone calls from a debt collector?

There are actually many valid reasons to answer calls from debt collectors. One reason is that you have found FairDebtHelpers to aid you in ceasing harassing collection calls and potentially recovering you money for any harassment you have suffered. By answering the phone calls from debt collectors you will be able to discover which agencies are calling you. If there is more than one agency calling, answering these calls will allow you to distinguish between the agencies and the FDCPA violations that those debt collectors commit. The notes you take during these phone conversations can be used as evidence of the debt collectors’ violations of the FDCPA and can be used to recover you money.

Also, by answering a debt collector’s phone calls, you have established your location information and therefore you have eliminated any reason for the debt collector to call a third-party (family member, friend, neighbor or acquaintance) for said location information.

So try to answer their calls as often as you can and remember to document the information you gather. Then report any violations to us by calling 866-339-1156 or by filling out a free case review via our homepage.

-Jonathan H.